AI Engineering

I build AI systems that ship
to production — not just demos.

Applied AI Engineer specialising in LLM systems, RAG pipelines, and AI agents. Full stack background (React, Next.js, FastAPI, Python) means I deliver end-to-end — from model inference to the user-facing interface. Roots in marketing technology mean I connect AI directly to revenue outcomes.

Dubai, UAEOpen to AI / MarTech rolesBSc Computer Science

Career Highlights

Built and launched production-grade AI applications used in live operations — LLM-powered chat agents (GPT-4, Claude 3), AI automation workflows, internal AI tools

Designed and deployed AI agents and multi-agent systems integrated with live CRMs, databases, and third-party platforms

Implemented RAG pipelines and AEO techniques to reduce hallucinations and improve AI response accuracy in generative chat environments

Built AI-assisted logistics optimisation system combining Directions API data with applied AI decision logic

Built AI-powered customer lifecycle automation reducing sales cycle by 40% and improving conversion by 30%

Grew e-commerce revenue 150% through AI-assisted lifecycle marketing and paid acquisition optimisation

Professional Summary

I'm an AI engineer with a full stack background and deep roots in marketing technology. I don't just prototype — I build AI systems that go into production and run in live operations.

At DubiMed I've shipped LLM-powered chat agents, RAG pipelines, multi-agent automation systems, and a logistics optimisation tool — all integrated with CRMs, databases, and business workflows. I also build the interfaces: React and Next.js apps that put AI capabilities in front of the people who need them.

My marketing background isn't a detour — it's a differentiator. I understand the business problems deeply, which means the AI systems I build are scoped correctly and deliver measurable outcomes.

Work Experience

Nov 2024 – Present

Dubai, UAE

AI Engineer — Full Stack AI & Automation

DubiMed

●Built and launched production-grade AI systems — LLM-powered chat agents (GPT-4, Claude 3), AI automation workflows, and internal AI tools running in daily operations
●Developed full stack AI-powered interfaces using React, Next.js, Tailwind CSS, and shadcn/ui connecting AI systems to business users
●Designed and integrated AI agents with Zoho CRM, databases, and business platforms to automate lead handling and internal workflows
●Implemented RAG pipelines and AEO techniques using Python-based data processing and AI inference logic to reduce hallucinations and optimise generative chat responses
●Built AI-assisted logistics optimisation system combining Directions API data with applied AI decision logic to optimise delivery routing and scheduling
●Led internal AI training sessions for non-technical teams on AI fundamentals, practical use cases, and responsible adoption

Nov 2022 – Nov 2024

Dubai, UAE

AI Automation Engineer — CRM & Data Systems

DubiMed

●Designed and implemented data-driven automation workflows connecting CRM systems, databases, and business logic to streamline lead handling
●Built AI-assisted lead qualification and routing logic using structured CRM data
●Developed custom automation flows using n8n, webhooks, and REST APIs to orchestrate data across platforms
●Structured and optimised CRM data models to support automation, analytics, and AI integration
●Applied A/B testing logic to validate workflows, decision rules, and system performance

Oct 2020 – Nov 2022

Dubai, UAE

Web Developer & Digital Systems Specialist

Skyline Media

●Implemented early AI-assisted logic — rule-based personalisation, audience segmentation, and predictive insights from historical data
●Integrated websites with CRM systems, APIs, and analytics platforms supporting experimentation and A/B testing
●Developed and optimised websites and landing pages with analytics, tracking, and performance optimisation

Tech Stack & Skills

AI & LLM Systems

LLMs (GPT-4, Claude 3)Prompt Engineering (Few-Shot, Chain-of-Thought)RAGTool & Function CallingAI Agents & Multi-Agent SystemsAI Knowledge BasesAEONLPGenerative AIPredictive Segmentation

Programming & AI Engineering

Python (NumPy, Pandas)FastAPILangChainHugging FaceOpenAI SDKREST APIs & WebhooksDockern8nEvent-Driven SystemsPostgreSQL / SQL

Data & Semantic Search

Vector DatabasesData ModelingStructured & Unstructured Data Integration

Web & Full Stack

ReactNext.jsTailwind CSSshadcn/uiAI-Powered Web AppsInternal Tools & Dashboards

Marketing Technology

Zoho CRMSalesforce / HubSpotGA4Power BI / Looker StudioZapier / Make.com / n8n

Education

BSc Computer Science & Statistics

Alexandria University · 2019

Certifications